This update is from the office of Councillor Perks:
– Property owners who wanted to claim for loss or damage resulting from the sewer and watermain construction were provided with information on the process to submit their claims to the City Clerk’s Office.
– Several property owners then received notification from the City’s insurance adjuster, McLarens Canada, stating that the City was not liable for the loss or damage, and that the property owners should contact the contractors or their insurance companies directly.
At this stage, property owners (or their insurance companies) are asked to adhere to the process, and to contact the contractors or their insurance companies, as per McLarens’ notifications.
However, should the property owners not receive a response from the contractors or their insurance companies in a timely manner, the property owners can contact:
McLarens Canada (City’s Insurance Adjusters)
It should be noted that Ms. Cramb’s role is to encourage the contractors and their insurance companies to address the claims within a reasonable time frame; Ms. Cramb’s involvement does not guarantee that the contractors or their insurance companies will compensate the property owners for the amounts claimed.